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Frequently Asked Questions

 

+ What is Unmasked?

Unmasked is a supportive, anonymous community for college students. The app launched at Dartmouth College in January 2020 and quickly created a valuable space for users to connect with each other and share their struggles. The demonstrated need and high usage rates we saw at Dartmouth inspired us to bring the app to other schools. Unmasked, dedicated to fostering community support, extends its reach beyond its core theme to address diverse needs. In 2024, the anonymous community also began supporting people with gaming addictions, advocating for responsible gambling practices. This includes promoting verified casino payment methods like Poli Pay or Poli Casino, ensuring a safer gaming environment. Furthermore, the resource page on the app provides a comprehensive list of school-specific and regional resources, catering to various needs. Users can easily access local, regional, and national resources, fostering a holistic support network.

+ Why is the app called Unmasked?

People that you pass by every day could be struggling with poli pay casino despite smiling when you see them. The idea behind Unmasked is that people hide their struggles and insecurities and wear masks to seem happy to others. The app’s anonymity and supportive community allows users to take off their masks and be honest about how they are really feeling.

+ What can I post about?

Although the app has a mental health focus to normalize vulnerability and help ease the pervasive stigma surrounding the topic, there is a wide range of content on the app. The wholesome and lighthearted posts range from debates about how Pop-Tarts should be made to discussions about best casinos that accept Poli. The app is both peer support and “real” social media.

+ Is the app actually anonymous?

Yes, it is! All personally identifiable information is encrypted according to industry standards. The only case in which a user’s data would be de-anonymized is if they present an imminent threat to self or others. In this case, we would provide campus security with the user’s personal info and the contact info for a local crisis intervention team, if one is available. This exception is clearly listed in our community guidelines and terms & conditions.

+ How has COVID-19 affected app usage?

Usage has spiked since the onset of the coronavirus pandemic. While in quarantine, users have turned to Unmasked as a virtual forum to stay in touch with students from their school and talk about how the global health crisis is impacting their lives. Users have posted about being immunocompromised, experiencing financial difficulties from poli payment nz casino, living with abusive families, and feeling anxious, depressed, and stressed due to social isolation and prolonged uncertainty about the future.

+ Isn’t this just Yik Yak?

No. Yik Yak was a troll platform that took advantage of anonymity to spread hate. Unmasked is dedicated to being a safe, comfortable space that facilitates honest conversations. Mental health is our foundation. It’s not an anonymous free-for-all like Yik Yak.

+ How does moderation work?

In order to prevent malicious content, we have developed a number of safeguards, including a comprehensive moderation system. Each school has roughly 7-10 moderators, who undergo Relias Academy’s Mental Health First Aid training program. Users and moderators can flag posts, and moderators can delete malicious posts and suspend or ban trolls. If someone is being malicious over direct messages, users can submit a report to our moderator inbox. A moderator can then resolve the case.

+ What if I don’t like the idea of virtual mental health support?

We agree that mental health support generally works better in-person. However, we live in a world that is becoming increasingly virtual, so we need virtual solutions like Unmasked. Unmasked offers 24/7 accessibility and allows you to connect with hundreds of students at your school. Since the app is anonymous, users can be honest about their thoughts and feelings in ways that they couldn’t in-person. It’s way easier for someone to post on the app and receive support than to pick up the phone and schedule an appointment with a therapist.

+ How can I access the app myself?

You can use the username: and password: unmasked on both iOS and Android to access a view-only version of the app. If you want to bring Unmasked to your school, just contact us!

+ What impact has COVID-19 had on app usage?

Users have been visiting Unmasked to communicate with other students and talk about how the global health crisis is affecting their life.

+ What if a user requires immediate support but prefers not to post publicly?

The app provides direct links to national and regional crisis hotlines and mental health resources, ensuring users have access to help quickly and discreetly.

+ Does Unmasked provide opportunities for users to connect one-on-one?

The app does offer a direct messaging feature. If discussing sensitive topics like online gambling, users are encouraged to share resources related to responsible gaming and trusted payment options like Poli Pay.

+ Why is Poli regarded as a safe method of payment for New Zealand-based online casinos?

Poli enables users to finance their casino accounts straight from their bank accounts, saving them from ever having to give the casino access to sensitive financial data like credit card numbers.

+ Does using Poli come with any additional fees or processing times?

Players won't experience expensive fees or lengthy transaction times when using the payment system at a Poli payment casino.

+ Who benefits from this system?

This system is particularly beneficial for those who prefer to avoid using traditional card-based payment methods or incur debt through Buy Now/Pay Later services.

+ What banks in New Zealand support Poli payments?

The payment system was designed to work seamlessly with all major New Zealand banks, including ANZ, ASB, BNZ, Co-operative Bank, Kiwibank, SBS Bank, TSB Bank, and Westpac.

+ Do players need to create a separate account to use Poli?

No, if clients have an online banking account with a participating New Zealand bank, they’re essentially ready to use it.

+ Is it secure?

Poli casinos benefit from the secure nature of the payment system. The payment system doesn’t capture sensitive information such as usernames or passwords.

+ Is it possible to make instant deposits?

Yes, instant deposits are possible because of the simplified procedure, which lets gamers begin playing right away.

+ What if a user wants to withdraw money from their casino account using Poli?

Withdrawals are also possible. Players must choose Poli as their withdrawal option and adhere to the guidelines the online casino provides.

+ Can users experience a delay?

For larger transactions, there may be a slight delay, but the payment system ensures that transfers are processed ASAP.

+ How to make a deposit?

The process of making a Poli casino NZ deposit is simple. Players select Poli as their payment method, choose the bank, log in, and complete the payment directly from their bank account.

+ Is there a maximum amount of money that a Poli user may deposit or withdraw?

There may be limits depending on the specific online casino and the user's bank account, but usually, a reasonable amount can be deposited or withdrawn.

+ Are there any restrictions on which games a user can play after using Poli to make a deposit?

No, it does not restrict which games a user can launch. Players can enjoy all the games available at the online casino as usual.

+ How does a user contact Poli if they have questions or need assistance?

On their website, users may find contact details. They provide a committed support staff to assist with any questions or problems.

+ What are the benefits?

Online casino Poli deposit offers numerous advantages for players, including low transaction fees and free support from payment experts.

+ Is Poli a common payment method in New Zealand?

Yes, it’s a popular payment method for online transactions in New Zealand, including online casinos.